At Emotionwave, security is not an afterthought—it's built into everything we do. We employ industry-leading security practices to protect your data and ensure the integrity of our emotion AI platform.
Data Encryption
Encryption in Transit
All data transmitted between your applications and our servers is encrypted using TLS 1.3, the latest and most secure transport layer security protocol.
Encryption at Rest
All stored data is encrypted using AES-256 encryption, the same standard used by government agencies and financial institutions worldwide.
End-to-End Encryption
For enterprise customers, we offer end-to-end encryption options where data is encrypted on your device and only decrypted when needed.
Key Management
Encryption keys are managed using industry-standard key management systems with regular rotation and strict access controls.
Infrastructure Security
Secure Cloud Infrastructure
Our services run on enterprise-grade cloud infrastructure (AWS/GCP) with built-in DDoS protection, redundancy, and 99.9% uptime SLA.
Network Isolation
Production systems are isolated in secure Virtual Private Clouds (VPCs) with strict firewall rules and network segmentation.
Access Controls
Multi-factor authentication (MFA) is required for all employee access. Role-based access control (RBAC) ensures principle of least privilege.
Regular Backups
Automated daily backups with point-in-time recovery. Backups are encrypted and stored in geographically distributed locations.
Privacy by Design
On-Device Processing
Our SDKs support on-device emotion processing, meaning sensitive video and audio data never leaves the user's device.
Data Minimization
By default, we only store emotion scores and metadata—not raw video or audio. You control what data is retained.
Anonymization
Personal identifiers are separated from emotion data. Analytics use aggregated, anonymized data that cannot be traced to individuals.
Right to Deletion
Users can request complete deletion of their data at any time through our API or dashboard.
Compliance & Certifications
SOC 2 Type II
CertifiedIndependently audited and certified for security, availability, and confidentiality controls.
GDPR Compliant
CompliantFull compliance with EU General Data Protection Regulation, including data portability and right to be forgotten.
HIPAA Compliant
AvailableBusiness Associate Agreements (BAA) available for healthcare customers. HIPAA-compliant infrastructure and processes.
ISO 27001
In ProgressInformation security management system certified to international standards.
Security Practices
Secure Development
Security is integrated into every stage of our development lifecycle with code reviews, static analysis, and dependency scanning.
Vulnerability Management
Continuous monitoring for vulnerabilities with automated patching and a dedicated security response process.
Employee Training
All employees undergo security awareness training and sign confidentiality agreements.
Incident Response
24/7 security monitoring with a documented incident response plan and dedicated security team.
Penetration Testing
Third-Party Testing
Annual penetration testing by independent security firms to identify and remediate vulnerabilities.
Bug Bounty Program
We operate a responsible disclosure program. Security researchers can report vulnerabilities and receive recognition.
Continuous Testing
Automated security testing in our CI/CD pipeline catches vulnerabilities before they reach production.
Responsible Disclosure
We value the security research community. If you discover a security vulnerability, please report it responsibly.
Guidelines
- Do not access or modify user data without permission
- Do not perform attacks that could harm our services or users
- Do not publicly disclose vulnerabilities before we've had time to address them
- Provide detailed reproduction steps
- Allow us 90 days to address the issue before public disclosure
Security Contact
For security concerns, vulnerability reports, or questions: